Privacy and Cookies Policy
Last updated: June 2026
Your privacy matters to us. This Privacy Policy explains how That Aha Moment / Adore Wellness collects, uses, and protects your personal information when you visit shop.thatahamoment.com. By using this site, you agree to the practices described here.
Who We Are
That Aha Moment, dba Adore Wellness, is a wellness practice owned and operated by Jan Nadamoto, based in Honolulu, Hawaii. You can reach us at
support@thatahamoment.com.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, billing and shipping address, and phone number when you make a purchase
- Email address when you sign up for our newsletter or waitlist
- Messages and inquiries submitted through our contact form
We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and referring URLs. This is standard for most websites and is used to maintain and improve the site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Send our newsletter and updates, if you have opted in
- Improve our website and offerings
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Payment Processing
Payments are processed through PayPal, major credit card processors, and Venmo. When you complete a purchase, your payment information is handled directly by these processors — we do not store your full card or payment details on our servers. Please review the privacy policies of PayPal and Venmo for details on how they handle your data.
Email Communications
If you opt in to our email list, we use Mailchimp to send newsletters and updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by emailing us at
support@thatahamoment.com. We do not rent or share our email list with other organizations.
Cookies
This site uses cookies — small files stored on your device — to support essential functions like your shopping cart, login sessions, and site preferences. We do not use cookies to collect personally identifiable information for advertising purposes.
You can choose to disable cookies in your browser settings. Please note that some features of the site may not function properly without them.
Third-Party Services
We use third-party services to operate this site, including WooCommerce, Mailchimp, PayPal, Venmo, and Google services. These services may collect data in accordance with their own privacy policies. We encourage you to review their policies separately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve any disputes. Order information is retained for accounting and tax purposes.
Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To make a request, please email us at
support@thatahamoment.com. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
Children's Privacy
We do not knowingly collect personal information from children without parental consent. If you believe a child has submitted personal information to us, please contact us and we will take steps to remove it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after any changes constitutes your acceptance of the revised policy.
Contact Us
Questions about this Privacy Policy? Reach us at
support@thatahamoment.com.
